Privacy Policy

Last updated: June 2026

Overview

VerifyChart is a product of MVP Health. VerifyChart is designed with privacy at its core. We do not store clinical note content. Ever.

What We Collect

  • Email address (Pro/Practice accounts only)
  • Analysis metadata: score, flag counts, specialty, timestamp
  • Usage data: number of analyses run
  • Payment info: handled by Stripe, never stored by us

For Pro users, we also store your full analysis result (flag titles, descriptions, and PDSQI-9 scores) to enable PDF export and analysis history. This result data does not include your clinical note text.

For users who analyze notes without signing in, we collect: session identifier (a random ID generated in your browser), IP address, browser type, and note specialty selected. This data is used solely to measure product usage and is never linked to note content or patient information.

We log token usage and estimated API cost per analysis for internal product analytics. This data is never shared with third parties. We also track whether an analysis was created via the re-analyze workflow to maintain accurate usage statistics.

What We Never Collect

  • Clinical note text
  • Patient information of any kind
  • PHI of any type
  • We detect and block common PHI patterns before they reach our servers. However, detection cannot be guaranteed for all formats. Always review your note manually before analyzing.

How We Use Your Data

  • To provide the analysis service
  • To enforce free tier limits
  • To process payments via Stripe
  • We never sell your data
  • We never share with third parties

Cookies

  • Essential cookies only
  • No advertising cookies
  • No tracking pixels

Chrome Extension

If you use our Chrome browser extension, it reads your verifychart.ai session token to keep you signed in. The extension uses chrome.storage.session (cleared when Chrome closes) to store your session temporarily. It does not access data from any other website or tab.

Data Security

  • All data encrypted in transit (TLS)
  • Supabase secure database
  • No clinical content stored

Contact

Questions? Email us at hello@verifychart.ai

For security and infrastructure details, see our Security & Privacy page.

Disclaimer

VerifyChart is not a medical device. For documentation quality review only.